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Limits and liability

Disclaimer: what this site is and what it isn't

ticket.venice.it is an independent guide, not the official website of a museum or public body. We check prices and opening hours regularly, but they can change, and some links earn us a commission.

  • Official siteNo
  • Ticket salesNo
  • PricesSubject to change
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Not the official site
Elevated view across St Mark's Basin to the Campanile, the Doge's Palace and the waterfront by the Piazzetta

This is not the official website of any museum, church, theatre or public body in Venice. We are not the Fondazione Musei Civici di Venezia, the Procuratoria di San Marco, the Gallerie dell’Accademia, Teatro La Fenice, ACTV, Venezia Unica or the City of Venice, nor one of their concession holders, and we are not authorised to represent them. We name them only as sources for the information we publish.

We don’t sell tickets or handle bookings: every purchase takes place on the seller’s website, under the seller’s terms.

Prices, opening hours and entry rules

We check prices, opening hours and closing days against official sources, and every page shows the date of its last review. Even so, this information can change at any time and without notice. In Venice that happens more often than elsewhere: museum and vaporetto fares updated at the start of the season, named advance booking made compulsory where you used to walk straight in, an access-fee calendar that varies from year to year, closures for acqua alta, restoration work, public transport strikes, and special rules around events such as Carnival or the Redentore festival.

Platform prices are not written by us: they reflect the figure published by Tiqets or GetYourGuide when it was recorded. They are dynamic prices that vary by date, time slot and availability. The price shown at checkout is the one that counts, not the one you read here.

Cancellation terms, age limits, ID requirements and rules on backpacks, dress and photography are set by the venue or the seller: we only summarise them. For St Mark’s Basilica, for example, the official terms accept only tickets sold through accredited channels, which is why resellers offer hosted entries or guided visits rather than a plain ticket.

Links to Tiqets and GetYourGuide are affiliate links: if you book after following one, the platform pays us a commission. Your price stays the one shown on its website. This doesn’t influence our comparisons: the official price is always given, even when it’s lower. Some pages also show booking widgets loaded from the partners’ servers; how they handle data is explained under Privacy, and our business model on About us.

Your responsibility as a reader

This information is provided for general guidance and is not guaranteed to be complete or up to date in real time. Before you travel or pay, check the official website for the price, opening hours and entry rules, especially for timed-entry tickets, the Basilica, the Doge’s Palace Secret Itineraries and the days when the access fee applies.

We accept no liability for missed bookings, refused entry, queues, unexpected closures, missed connections or travel decisions made on the basis of what you read here, nor for the content of third-party websites we link to. Names and trademarks mentioned belong to their respective owners and are used for descriptive purposes. The full terms of use are under Terms; to report outdated information, email hello@ticket.venice.it.

Frequently asked questions

Is the price I see here the price I'll pay?

Not necessarily. The price that counts is the one the seller shows at checkout; ours were recorded on the date shown on the page, and fares in Venice change often.

If a museum closes for acqua alta or a strike, are you responsible?

No. Closures, delays and refused entry depend on the venue or the seller. Refunds and changes are governed by the terms of whoever sold you the ticket.

Are the platforms always more expensive?

No, it depends on the ticket. Sometimes the price matches the official one, sometimes it's higher because it includes a guide, a host or free cancellation. We point this out page by page.

Official sources

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